The transportation associated with the common ropeway business managed by us shall be performed in accordance with the provisions hereof. Anything not prescribed herein shall be governed by the laws and regulations and, if not prescribed in the laws and regulations, shall be governed by common practices.
Passengers must follow instructions of our attendant (hereinafter referred to as the “Attendant), which may be given if required for safe transportation and the maintenance of order.
We undertake to transport passengers unless we refuse to undertake such transportation in accordance with the provisions of Article 4 and if we restrict transportation in accordance with the provisions of Article 5.
We will refuse to undertake to transport a passenger for the following reasons:
We may restrict the capacity of persons or the number of pieces of baggage of passengers in the event of transportation problems by natural disasters or any other unavoidable reasons.
Passengers cannot board the ropeway without a predefined ticket.
We will issue and sell the tickets at our booking window.
At the time of boarding, the ticket shall become non-refundable at the entrance gate. We may ask a passenger to show the ticket and may check the ticket shown by the passenger.
Fares and charges that will be received by us from passengers and the manner of application shall be governed by the fare table separately shown and the manner of application separately provided, which were filed with and accepted by the director of the Hokkaido District Transport Bureau and are in effect.
If we cannot operate the ropeway or if we cease operation due to natural disasters or other unavoidable reasons, we will take the necessary precautions to keep transporting passengers, including alternative transportation.
If either of the situations stated below applies to a passenger, we will claim the extra fare or extra charge in addition to the ordinary fare or ordinary charge with the same conditions as those for a ticket in the possession of such passenger in accordance with the regulations separately provided.
1. If we cannot operate the ropeway due to natural disasters or our fault, we will refund the fare in accordance with the regulations separately provided only within the validity period of ticket, except for a temporary cessation of operation due to possible hazards in the operation of ropeway due to wind, rain, snow, fog, thunder, earthquake, or electric failure.
We will refund the fare in accordance with the provisions of the preceding article at the booking window referred to in Article 7.
If a passenger has lost a ticket and the Attendant cannot recognize the loss, the passenger must purchase a new ticket.
Our responsibility for transportation shall commence when a passenger gets on a carrier and shall end when a passenger gets off.
If a passenger’s life or body is damaged because of our operation of the ropeway, we will be liable for compensating for such damage whereby incurred, except for the following reasons:
1. We will not be liable for compensating for damage due to the loss or destruction of personal effects arising in connection with by the transportation of passengers, except if such loss or destruction is caused by our negligence.
If the Company suffers from damage due to willful intent or negligence or noncompliance with the provisions hereof by a passenger, we may claim compensation for such damage from such passenger.
Any dispute with respect to the use of our ropeway facilities shall be submitted to a competent court having jurisdiction over the location of our ropeway facilities.
Established on December 1, 2004
Revised on June 1, 2019
19-7, Motomachi, Hakodate-shi, Hokkaido 040-0054 Japan
Mt. Hakodate Ropeway Corporation